Need Help Ordering?

First, please check your spam or promotions folder—occasionally our emails end up there. If you still don’t see it, there may have been a typo in the email address we received from the school.

Feel free to email us at orders@sandboxphotographers.com with your student’s name and the school they attend, and we’ll be happy to look into it for you.

Orders may be on hold if they include a class composite or retouching. Orders containing composites are held until approved by your school, and those containing retouched photos remain on hold until editing is complete. If your order includes digital files, the download link will be sent as soon as print production begins.

Yes! You can crop your images directly in the online gallery. After adding prints to your cart, click into your cart to access the cropping tool. From there, you can adjust the crop to your liking before completing your order.

Blemish removal
Basic flyaway hair cleanup
Teeth whitening and eye brightening
Minor clothing cleanup (lint, small marks)

The rainbow circles you see on your images are our watermark. This watermark is added to protect our work while the images are displayed online.

Once you purchase a digital file or prints, the final image you receive will be delivered without the watermark. Your purchased photos will be clean, high-resolution, and ready to print or share.